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Built for Vanity

Quietly, at real scale.

Everything we build, we build for Vanity — and it makes the hospital run dramatically more efficiently, every day. Here is what that looks like, in numbers.

≈100,000

leads handled a year, in real time

Seconds

to the first patient reply, on any channel

99%+

of leads routed to the right rep, by wide parametric rules

2.5 years

of patient bots in production — triage, consults, sales

What that looks like

One layer, end to end.

The reality at Vanity

Roughly 100,000 enquiries a year across web, WhatsApp and Instagram — and minutes lost to manual routing.

What we built

Bots that answer patients in seconds — triage, set up doctor consults, even close the sale — and route the rest to the right rep by wide parametric rules.

Impact at Vanity

Replies in seconds, the right rep over 99% of the time, and patient bots running for two and a half years the team would not give back.